Welcome to Recruitment Matters International

 

Recruitment Matters International (RMI) is one of Europe’s leading providers of specialist recruitment training, mentoring and advice to the recruitment sector. Simply put, recruitment is our business. Since 1998 RMI has been providing quality recruitment training for recruiters, both external and in-house, predominantly across Western Europe.

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Recruitment Matters International (RMI) is one of Europe’s leading providers of specialist recruitment training, mentoring and advice to the recruitment sector. Simply put, recruitment is our business. Since 1998 RMI has been providing quality recruitment training for recruiters, both external and in-house, predominantly across Western Europe.

Female Frog

What’s new?

    When you do book on our open courses, every attendee on our courses now gets 30 days free support with our online learning tool ku.dos.

    We’ve also got a great new in-house course option for you from our highly experienced trainer Andrew Carr. Check out his Proactive Calling – Energiser two day course.

    Whatever recruitment training you’re looking for we’ve probably got something for you. If there are any other courses that you feel we should be offering or places we should be visiting, please email here.

    Also, if you can’t come to us, we can come to you to deliver an in-house version of any of our courses to meet your specific objectives or, indeed, write a training programme specifically for you and your team.

     

    Bite-Sized Tips

    The most important recruitment strategy is keeping the good people from leaving

    Bite-Sized Tips

    Do unto others as you would have them do to you

    Bite-Sized Tips

    Share credit generously

    Bite-Sized Tips

    Praise publicly – chastise in private

    Bite-Sized Tips

    Don’t be afraid to fire somebody who is disloyal, or spreads bad vibes

    Bite-Sized Tips

    Hire character, then train skill

    Bite-Sized Tips

    Keep goals high. Work is more enjoyable when you’re striving for growth and improvement

    Bite-Sized Tips

    Hire people brighter than you and empower them to get on with it

    Bite-Sized Tips

    Great vision without great people is irrelevant

    Bite-Sized Tips

    Hiring the wrong person is the most costly mistake you can make

    Upcoming Course Dates

    Sep
    26
    Tue
    Two Day Introduction to Recruitment @ London
    Sep 26 – Sep 27 all-day

    “Good couple of days. Learnt a lot and had good fun. Warren managed to make the days very enjoyable and has certainly improved my knowledge and skill set for the job which I shall now try and portray in my career in recruitment. Many Thanks.”

    “I came to this course with no knowledge in recruitment but since attending, I feel I have a great understanding of what recruitment is about and I feel so much more confident!”


    Background

    There is an old question that goes “What if I spend money on training my staff and they then leave?” and the answer is “What if I don’t and they stay?” Too many new recruits don’t get the help and guidance they deserve when they first join a company – it’s the quick whirl round the office meeting a few people, getting shown the basics of how the database works, listening to how their new colleagues make a few calls and then they are let loose. If you want your next hire to make a positive contribution early and to consistently deliver good results in the months and years to come, then giving them quality training in their first few weeks is vital. A well thought out and structured introduction to recruitment is key to future success.

    Training is a big investment of your time and money. Recruitment Matters International believe that in order to get the very best out of training, attention and concentration is everything. That’s why we’ve condensed our induction programme into two days. Any longer, and minds can wander and money and time spent isn’t fully optimised. Experience has taught us that a maximum two days in a focussed learning environment really works. In the current climate having grounding in what’s needed to succeed in recruitment is simply crucial.

    Who should attend?

    ‘Two Day Induction’ is an introduction to the recruitment process and the key skills involved. Ideal for those entering recruitment for the first time or recruiters with limited experience who wish to formalise their initial learning. Suggested experience level : 0-12 months

    Content

    • The recruitment process
    • Overview of legislation
    • Planning, preparation & time management
    • Telephone skills including scripts
    • Candidate attraction, retention & control
    • Winning new business including overcoming objections
    • Client attraction, retention & control
    • Interview skills
    • Writing effective job adverts
    • Taking a clear job order

    Dates

    View upcoming events

    Day One

    9:30am – 5:00pm;

    Day Two

    9:30am – 5:30pm

    Investment

    £549 + VAT

    NOTE. All delegates get a FREE 30 days full access subscription for our online training platform ku.dos worth £50.

    In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

    How do I book? Please complete the booking form  and email, post or fax it to info@recruitmentmatters.com or fax number +44 (0)1529 309801. If you have any questions, please do not hesitate to call 0800 0749289/+44 (0)1529 410586 and ask for Julie or Ken.

    Call us for an inhouse quotation. Inhouse courses can be tailored to your specific market and we will work if appropriate with the recruiting tools you currently use.

    Sep
    28
    Thu
    Business Development & Key Account Management Skills @ London
    Sep 28 @ 9:30 am – 5:00 pm

    Opening up and building upon key client relationships

    The Current Climate

    Things continue to look increasingly optimistic. However, recruiters are, in many cases, still not the first choice for organisations that are hiring. For many of their vacancies they would rather advertise for themselves, use internal referral systems or utilise the government’s jobseeker programmes. Quite often, you get a chance only when those methods fail. Of course, for senior roles or difficult to find vacancies recruiters do come into play, but the client wants it at the cheapest rate possible. And if that isn’t bad enough, your competition has become hotter and hotter over the last year or two, with too many flat fee and online options springing up. Aaaarrghh!! Too few recruiters in recent years have had to be at the top of their game when it comes to business development skills. Now, more and more recruiters have realised that even their key accounts are not so stable.

    The solution

    Let us train you and/or some of your team how to really master the art of business development and true account management. We will teach you how to ask the right questions and spot the right openings. You will learn how to prepare the ground for a truly effective telephone call and build a long term relationship (while getting quick gains too). In fact, we are so sure that you will get so much from this course we are offering you 100% money back guarantee, if you are less than satisfied

    Course Content

    • Account management and business development as a process
    • Finding your true market & opportunities
    • Building a client base and pipeline
    • Gaining sponsorship
    • Preparation & planning
    • Getting past the gatekeeper
    • Your ‘pitch’ & opening statements
    • Winning over the doubter
    • Overcoming objections
    • Selling your services/solution
    • Negotiating the best deal for everyone
    • Keeping the door open

    Dates

    View course dates

    Timetable

    9:30am – 5:00pm

    Investment

    £349+VAT

    NOTE. All delegates get a FREE 30 days full access subscription for our online training platform ku.dos worth £50.

    In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

    How do I book? Please complete the booking form and email info@recruitmentmatters.com , post or fax it to +44 (0)1529 309801. If you have any questions, please do not hesitate to call 0800 0749289/+44 (0)1529 410586 and ask for Julie or Ken. Call us for an in-house quotation or email ken@recruitmentmatters.com .

    Oct
    3
    Tue
    Candidate Control, Screening & Interview Techniques @ London
    Oct 3 @ 9:00 am – 5:00 pm

    Learn how to screen potential candidates from a long list & then interview both face to face and over the telephone.
    Significantly improve your candidate to placement ratio through greater candidate control and enhanced recruitment process.

    “All around it was a great course, good references, put into great context with who was in attendance on the day. Good size class. Was very pleased. Great value for money.”

    Overview

    With more and more job seekers continuing to come onto the market, and seemingly happy to take any suitable job, it has never been more important to get the right information quickly. According to the AGR (Association of Graduate Recruitment) we are experiencing some of the highest ever levels of candidate drop out.

    Just because they are technically competent, keen and available, doesn’t make them the right fit. Your time needs to be spent wisely and candidates both in and out of work can be a major source of information regarding your market. Remember a stunning candidate will still help open doors for you.

    This course aims to give your consultants a more transparent, controlled and structured approach to candidate qualification and management, ultimately resulting in improved billings and a significantly improved candidate to placement ratio.

    • Fine-tune your interviewing skills both face to face and over the phone.
    • Understand the basis & structure of a well-planned interview.
    • Learn how to use behavioural based questioning and conduct competency based interviews.
    • Confidently gain rapport and uncover the candidate’s true motivators
    • Analyse candidate information to plan effective questioning.
    • Comfortably & quickly screen the candidate so you spend time with the right individuals and build long term contacts.
    • Gain the confidence to know when “it’s a fit”.
    • Consistently reduce candidate drop out levels including controlling the counter offer.
    • Learn how to manage and control the recruitment process.
    • Understand the top 6 legislations to safeguard you, your candidates and your clients.
    • Compile a portfolio of interview skills and techniques to adapt to any situation.

    Who should attend?

    This one day is ideal for anyone whose role incorporates candidate screening, interviewing and presentation including line managers/hiring authorities in the corporate environment. Additionally, managers and team leaders who are responsible for training their team in recruitment techniques will gain huge benefit from interviewing being broken down into manageable, understandable and measurable chunks. Or perhaps, after years of asking the same questions, you just need a refresher?

    The Agenda

    • Taking an effective job order
    • Understanding which sourcing methodology to use
    • Pre-screening & vetting from the CV
    • Screening over the phone
    • Interview structure
    • Behavioural questioning & competency based interviewing
    • Management & Control
    • Review & Action Plan

    Dates

    View course dates

    Timetable

    9:30am – 5:00pm

    Investment

    £349+VAT

    NOTE. All delegates get a FREE 30 days full access subscription for our online training platform ku.dos worth £50.

    In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

    As per all RMI courses, this comes with a 100% money back guarantee if not satisfied.

    How do I book? Please complete the booking form and email info@recruitmentmatters.com , post or fax it to +44 (0)1529 309801. If you have any questions, please do not hesitate to call 0800 0749289/+44 (0)1529 410586 and ask for Julie or Ken. Call us for an in-house quotation or email ken@recruitmentmatters.com .

    Oct
    11
    Wed
    Selling Executive Search & Winning Retained and Exclusive Assignments @ London
    Oct 11 @ 9:30 am – 5:00 pm

    “The course last week was a breath of fresh air and Neil won a £100k HR Director search for and I won a £200k Commercial Director search.”

    Excellent format, pace and approach to training. No role plays and condescending content, which make this a must for all experienced recruiters. Thoroughly recommended!!”

    “Never before have I been on a course and come back with so many great practices and ideas. The ROI is incredible. It will also undoubtedly help us as a company decide on what business strategy to adopt and move forward with.” 

    Course Overview

    Although not confined to the executive search arena, retained assignments predominantly go hand in hand with the need to headhunt a key role and/or a client paid advertising campaign.  Winning a retainer is a difficult sell.

    This course will address your issues and challenges in and around the retained market helping you to:-

    • Identify potential retained clients & retained/exclusive opportunities
    • Evaluate your competitors and where that places you
    • Be aware of what clients look for in a retained recruitment partner
    • Engage with clients – building up to a retainer
    • Structure and prepare your pitch
    • Understand & perfect the sales process both verbally & written (tenders)
    • Effectively handle fee negotiation and types of retainers
    • Produce an action plan to move forward

    We have been training individuals and organisations in the art of the executive search, headhunting and the direct approach since 1998.  Our Successful Head-Hunting training course is suitable for Executive Search firms and those wishing to add headhunting to their core offering (whether you sell it as a service to the client or not) and deliver quality candidates.

    This Selling Executive Search & Winning Retained and Exclusive Assignments one day course will give you the tools to sell those skills & methodology to your clients.  Our lead trainer and MD Warren Kemp has trained more people and delivers more courses in headhunting and executive search than any other trainer around today.

    Dates

    View course dates

    Timetable

    9:30am – 5:00pm

    Investment

    £349+VAT

    NOTE. All delegates get a FREE 30 days full access subscription for our online training platform ku.dos worth £50.

    In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

    How do I book?

    Please complete the booking form and email, post or fax number +44 (0)1529 309801. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410586 and ask for Julie or Ken.

    Oct
    17
    Tue
    The Billing Manager – managing people and motivating teams @ London
    Oct 17 @ 9:30 am – 5:00 pm

    Managing People and Motivating Teams

    “It’s amazing how much you can accomplish if you do not care who gets the credit”
    Harry Truman, US President (1945-53)

    “Very enjoyable and informative, gave lots of food for thought and I have provided positive feedback to our company directors.”

    “I went into the course with management experience, and whilst a lot of the content I had heard/read previously, there were several ‘light bulb’ moments for me thanks to the way that the training was delivered.”

    Overview

    One of the most difficult management challenges there is in recruitment is to run a billing desk and find time to look after others at the same time. Getting the balance right isn’t easy. Yet, by consistently following some simple rules, and having the knowledge of when and how to get involved with those reporting to you, it is something that can be relatively straightforward. With all of us facing some challenging times ahead, it isn’t simply good management but great motivational skills, too, that will help make the difference.

    Who should attend?

    This one-day introduction to managing & motivating people and teams is ideal for recruiters who are new to management and for the more experienced manager who has perhaps been self taught or had no formal training.

    Course Outline

    • Qualities of great motivators & managers
    • Self evaluation & action plan for self development
    • Evaluation of your people/team
    • Time management, prioritisation & delegation
    • Managing & mentoring by coaching
    • Active listening
    • Motivating teams and individuals in difficult circumstances
    • Giving feedback on a poor performance
    • Getting an individual to buy into an idea
    • Conducting appraisals
    • Running an effective meeting

    The Trainer

    Stewart Stone specialises in management training and leadership development within the recruitment sector. He is also an expert in how to recruit recruiters at all levels, and retain and motivate employees. For more information on Stewart, please visit our Meet The Team page.

    Dates

    View course dates

    Timetable

    9:30am – 5:00pm

    Investment

    £349 + VAT

    NOTE. All delegates get a FREE 30 days full access subscription for our online training platform ku.dos worth £50.

    In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

    How do I book? Please complete the booking form and email, post or fax it to info@recruitmentmatters.com or fax number +44 (0)1529 309801. If you have any questions, please do not hesitate to call 0800 0749289/+44 (0)1529 410586 and ask for Julie or Ken.

    Call us for an in-house quotation.

    Testimonials

    Recruitment training, coaching, mentoring and advice

    “I attended an excellent recruitment management training course yesterday with Recruitment Matters International and Stewart Stone. I’d highly recommend them as a training provider.”

    View more testimonials
    “A good mixture of listen and learn, and interaction. The time went very quickly. I thoroughly enjoyed the course and have recommended RMI to my Directors. I am now looking forward to working through the training videos.”

    View more testimonials
    “This is the second RMI course that I have been on and they have both been excellent. I would have no hesitation in recommending RMI and would love to attend more courses in the future.”

    View more testimonials
    “All around it was a great course, good references, put into great context with who was in attendance on the day. Good size class. Was very pleased. Great value for money.”

    View more testimonials
    “Great course. Job well done. Thank you.”

    View more testimonials
    “I’m really looking forward to putting what I’ve learnt into practice.”

    View more testimonials
    “The course last week was a breath of fresh air and Neil won a £100k HR Director search and I won a £200k Commercial Director search.”

    View more testimonials
    “Excellent format, pace and approach to training. No role plays and condescending content, which make this a must for all experienced recruiters. Thoroughly recommended!!”

    View more testimonials
    “Very enjoyable and informative, gave lots of food for thought and I have provided positive feedback to our company directors.”

    View more testimonials
    “I went into the course with management experience, and whilst a lot of the content I had heard/read previously, there were several ‘light bulb’ moments for me thanks to the way that the training was delivered.”

    View more testimonials
    “Great course, great trainer and delegates.”

    View more testimonials
    “Thoroughly enjoyable, with plenty learned.  Stewart was able to facilitate healthy discussion in each of the key topics as well as highlight a number of real life examples relating to the course content. I have a number of key action points from the course and look forward to seeing the results that follow.”

    View more testimonials
    “Thanks ever so much for today. I am so excited about going into work on Monday to try everything out. I’ve had a lot of training in my time and you are by far and away the most inspiring person I’ve had the pleasure to get insight from.”

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    “The course was excellent and unlike other courses I have been on really dealt with issues/challenges we face as recruiters, providing both an understanding of the issue and also strategies to beat them. Can you keep me advised of future courses/seminars? Thanks for an excellent day.”

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    “I was on the Head-Hunting course yesterday and wanted to get a message to Warren thanking him for the day. I have been on a LOT of training courses during my 17 years (!) in sales and found his course really beneficial.”

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    “I think the course was run exceptionally well and covered areas that are not solely useful to head-hunting but to all aspects of recruitment. Moreover, the resources used and given out to supplement the course itself are well laid out and user-friendly.”

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    “I found the course very interesting stimulating and motivating. Excellent location and presented in a manner which kept my attention.”

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