Recruitment Matters - UK's leading recruitment training specialist

AKA "Have I caught you at a good time?"

As technology becomes ever more sophisticated in the world of business, email is for many the preferred method of communication. Yet the telephone still remains one of the most powerful ways for recruiters to reach out to thousands of potential clients. So why do some people seem to do so well on the phone, while others struggle to make appointments and placements? The reason is that with few exceptions, being good on the phone requires skills that have to be learned and developed.

THIS POWERFUL COURSE IS SPECIFICALLY DESIGNED TO RAPIDLY IMPROVE YOUR ABILITY TO USE THE TELEPHONE WITH SUCCESS AND CONFIDENCE.

Learn why the telephone is the recruiter's greatest weapon.
Plan your outgoing calls effectively with structured objectives, research and agendas.
Pass through gatekeepers and receptionists and reach the decision makers quickly.
Master probing and powerful questioning techniques to maintain control, build rapport and gain commitment.
Address resistance and overcome objections with easy to use techniques and planning.
Maintain your drive and motivation, and develop a positive attitude to generate success on the phone.
Develop your own style of communication with key phrases and scripts that work just for you.

This highly interactive and challenging workshop is ideal for:

Existing and new telesales staff needing to master solid skills and techniques in telephone selling.
Consultants who are relatively new to recruitment or for those who have had little or no formal telephone training.
Managers and Team Leaders who are responsible for training their team in telephone based recruitment

The Trainer:

Matt Wilson is a highly competent and successful recruitment and resourcing professional with over 10 years in the field. With a proven track record of delivery at senior level for two major recruitment organisations in the UK, Matt has an extensive background encompassing the full range of recruitment methodologies. Now in the ideal position to share his knowledge with others, Matt’s experience includes several years working as an in-house resourcing manager which gives him a balanced perspective and awareness of client requirements to be addressed in the courses and projects that he leads.

Investment
£245 ex vat
Bring A Friend’ £195 ex VAT

Dates 2008

May 22nd – Glasgow
Jun 17th – Manchester
Jul 9th – London
Jul 16th – Birmingham
Aug 28th – London
Sep 11th – Manchester

call us for an inhouse quotation.